Privacy Policy
Introduction
Universal Table Tennis (UTT), including its GMTTA training Hub, is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, submit an enquiry, make a booking, register for membership, or otherwise interact with UTT.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
What Information We Collect
UTT may collect and process the following types of personal information:
- Identity Information such as your name
- Contact Information including email address and telephone number
- Booking Information such as session bookings, attendance records, and preferences
- Membership Information where you register as a participant or member of UTT programmes
- Payment Information where applicable for bookings or memberships, processed securely via third-party providers
- Communication Data including messages sent via contact forms, email enquiries, or other correspondence
- Technical Data such as IP address, browser type, device information, and website usage data collected through cookies or analytics tools
We use this information to operate UTT services, including coaching sessions, bookings, memberships, communication, and website functionality.
We only collect information that is necessary for these purposes and do not collect more data than is required.
We do not knowingly collect sensitive personal data unless it is required for safeguarding, safety, or legal obligations.
How We Use Your Information
UTT uses personal information to provide and manage its services, communicate with participants, and operate the website effectively.
Information may be used to:
- Manage bookings, coaching sessions, events, and memberships
- Respond to enquiries and provide customer support
- Send important updates relating to bookings, schedules, services, or policies
- Maintain attendance and participation records
- Improve the quality of coaching programmes and website content
- Monitor and enhance website performance, security, and user experience
- Meet legal, safeguarding, and regulatory obligations where required
UTT will only use personal information where there is a lawful basis to do so under applicable data protection legislation.
How We Store and Protect Your Information
UTT takes appropriate steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
Personal information is stored securely and access is restricted to individuals who require it for legitimate operational, administrative, safeguarding, or legal purposes.
Where third-party services are used for bookings, payments, communications, or website functionality, UTT takes reasonable steps to ensure those providers maintain appropriate security measures.
While every effort is made to protect personal information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. UTT continually reviews its processes and security measures to help safeguard the information it holds.
Data Retention
UTT retains personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including operational, administrative, safeguarding, legal, and regulatory requirements.
The length of time information is retained may vary depending on the nature of the information and the reason it was collected.
When personal information is no longer required, UTT will take reasonable steps to securely delete, destroy, or anonymise the information.
Sharing Your Information
UTT does not sell, rent, or trade personal information to third parties.
Personal information may be shared with trusted service providers where necessary to support the operation of UTT services, including website hosting, booking systems, payment processing, email communications, and other administrative functions.
Information may also be disclosed where required by law, to protect the rights or safety of individuals, or to meet safeguarding, legal, or regulatory obligations.
Any third-party provider engaged by UTT is expected to handle personal information responsibly and in accordance with applicable data protection requirements.
Cookies and Website Analytics
UTT may use cookies and similar technologies to improve website functionality, analyse website usage, and enhance the user experience.
Cookies are small text files stored on your device that help websites remember information about your visit.
Some cookies may be necessary for the operation of the website, while others may be used to help understand how visitors interact with the site and its content.
Where required by law, visitors will be provided with information about cookie usage and given the opportunity to manage their cookie preferences.
You can also control or delete cookies through your browser settings, although doing so may affect certain website features and functionality.
Your Rights
Under applicable data protection laws, you may have the right to:
- Request access to the personal information UTT holds about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where there is no lawful reason for UTT to continue processing it
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information in a commonly used format where applicable
UTT will consider and respond to requests in accordance with applicable data protection legislation.
Requests relating to personal information can be made using the contact details provided below.
Changes to This Privacy Policy
UTT may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or operational practices.
Any updates will be published on this page and the “Last Updated” date at the top of the policy will be revised accordingly.
Visitors are encouraged to review this page periodically to remain informed about how personal information is collected, used, and protected.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or how UTT handles data, please contact us.
Email: info@universaltabletennis.com
UTT will make reasonable efforts to respond to enquiries and data protection requests in a timely manner.
